Dedicated Desktop Support Specialist Wanted

2 days ago

Jaipur, Rajasthan, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

About this role

We're seeking a skilled Desktop Support Specialist to join our team.

This is an exciting opportunity for someone who thrives in fast-paced technical environments and has a passion for delivering exceptional customer service.

The successful candidate will be responsible for providing seamless technical support to our clients, troubleshooting hardware and software issues, and collaborating with global IT teams.

Key responsibilities

  • Provide round-the-clock technical support for desktops, laptops, and peripherals
  • Maintain logs of shift activities and handover reports for continuity
  • Troubleshoot hardware and software issues both onsite and remotely
  • Install, configure, and upgrade operating systems and applications
  • Collaborate with global IT teams for coordinated support

Requirements

  • 3+ years of experience in desktop support with a strong focus on remote desktop support
  • Excellent problem-solving skills and ability to work under pressure
  • Strong communication and interpersonal skills
  • Able to maintain confidentiality and handle sensitive information

Benefits

We offer a dynamic work environment with opportunities for growth and development. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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