Hotel Operations Manager

6 days ago

Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time
{"About Four Seasons

We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role

As a General Manager, you will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business.

Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the results of their use. Represent the hotel to civic, business, industry and local government .

What you will do:


  • Develop, with the aid of key personnel, strategies and programs to ensure the attainment of the hotel's goals and objectives.

  • The ability to submit an annual marketing plan consisting of direct sales, advertising, and public relations with budgets.

  • To prepare a comprehensive annual operating profit plan, for all departments in the hotel with addendum plans for maintenance, repair, sanitation, energy conservation, and uniform replacement.

  • Ensure the hotel has an organizational chart showing both structure and people that is compatible with the business strategies and capable of achieving the physical and fiscal plans of the hotel.

  • Implement development and training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and to prepare for vacancy and/or transfer requirements.

  • Keep the supervising Vice President informed about the condition of the hotel and all-important factors influencing its operation.

  • Establish the source of business available to the hotel and establish priority and sales opportunities in the development of that business.



What you bring:


  • 10-15 Years of Hotel Operations and/or Management experience

  • High energy; ability to engage closely with ownership

  • Creative Sales & Marketing approach to aggressively drive the business

  • Strong service culture and immersive presence in the local community

  • Foreign nationals with Indian market experience may apply.



What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

• Comprehensive Insurance for Medical and Personal Accident

Schedule & Hours:

• This is a full-time position, and are expected to work early mornings, days, evenings, or weekends.

Learn more about what it is like to work at Four Seasons –

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