Senior Air Freight Operations Specialist

20 hours ago

Chennai, Tamil Nadu, India beBeeAirFreight Full time ₹ 12,00,000 - ₹ 18,20,000

Air Freight Management Role

We seek an experienced professional to lead air freight operations and drive strategic growth.

This position requires a strong background in air cargo management, pricing, customer service, and team collaboration.

Key Responsibilities:

  • Oversee air freight import/export operations for timely and cost-effective shipment handling.
  • Develop strategies to enhance air freight volumes, profitability, and customer service levels.
  • Negotiate air freight rates and space allocation with airlines and maintain long-term carrier relationships.
  • Manage air freight pricing including procurement, client quotations, and profitability tracking.
  • Collaborate with internal pricing teams and global partners for competitive rate offerings.
  • Analyze business opportunities and support sales teams in acquiring key clients.
  • Maintain compliance with IATA regulations, customs laws, and government guidelines.
  • Resolve operational issues, handle escalations, and ensure high customer satisfaction.
  • Review performance reports, KPIs, and provide insights for strategic decision-making.

Required Skillsets:

  • Strong knowledge of international air freight operations, including import/export documentation and customs clearance.
  • Proven experience in pricing, rate negotiation, and airline relationship management.
  • Excellent analytical and problem-solving skills.
  • Sound understanding of IATA and DG regulations.
  • Proficient in using freight forwarding software and Microsoft Office tools.
  • Effective communication and interpersonal skills.
  • Ability to multitask and work in a deadline-driven environment.

PREFERRED QUALIFICATIONS:

  • Bachelor's degree in Logistics, Supply Chain Management, International Trade, or related field.
  • Certification in air cargo or IATA courses is a plus.

Benefits of the Role:

The successful candidate will have the opportunity to work in a dynamic environment, driving growth and excellence in air freight management.

They will be part of a collaborative team, working closely with internal stakeholders and external partners to achieve common goals.

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