Mainframe Systems Specialist

4 days ago

Hyderabad Secunderabad Telangana, India beBeeMainframeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

Mainframe Production Support Engineer

We are seeking a skilled Mainframe Professional to manage, troubleshoot and optimize mainframe applications in a production environment. The ideal candidate should have experience in monitoring, incident resolution, job scheduling and batch processing to ensure system stability and high availability.

  • Monitor and support mainframe production environments, ensuring system reliability and uptime.
  • Analyze, troubleshoot and resolve job failures, abends and performance issues.
  • Execute batch jobs and resolve scheduling conflicts using tools like CA-7, Control-M or TWS.
  • Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes.
  • Work with JCL, COBOL, DB2, VSAM and CICS to support application processes.
  • Automate repetitive tasks and improve monitoring using scripting languages where applicable.
  • Participate in on-call rotation and provide after-hours support when necessary.
  • Document procedures, issue resolutions and create knowledge base articles for future reference.
  • Ensure compliance with ITIL processes, including incident, problem and change management.
  • Perform regular health checks and maintenance of mainframe systems.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology or a related field.
  • 3+ years of experience in Mainframe Production Support.
  • Strong expertise in JCL, COBOL, DB2, VSAM, CICS and TSO/ISPF.
  • Hands-on experience with job scheduling tools like CA-7, Control-M or TWS.
  • Proficiency in incident and problem management processes (ITIL framework preferred).
  • Experience with monitoring tools like OMEGAMON, BMC MainView or Tivoli.
  • Ability to analyze logs, dumps and performance metrics for issue resolution.
  • Good understanding of disaster recovery and backup strategies for mainframe environments.
  • Strong analytical, problem-solving and communication skills.
  • Ability to work in a 24x7 support environment with rotating shifts.
Benefits:

Mainframe Production Support offers a unique opportunity to gain hands-on experience in managing complex mainframe applications.

The successful candidate will be part of a dynamic team that collaborates closely with development and infrastructure teams to deliver high-quality services.

This role is ideal for those who enjoy working in a fast-paced environment and are passionate about staying up-to-date with the latest technologies and trends.

As a Mainframe Production Support Engineer, you will have the opportunity to grow your career and develop new skills while contributing to the success of our organization.

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