Business Systems Consultant

9 hours ago


Thoothukudi, Tamil Nadu, India beBeeDynamics Full time ₹ 75,00,000 - ₹ 1,25,00,000

Job Overview

Key Responsibilities
  • The ideal candidate will have hands-on experience with core Microsoft Dynamics CRM/365 modules for at least 3 years.
  • Strong exposure to project execution aspects, including customer-facing, analysis, consulting, documentation, implementation, development, and support of business solutions.
  • Minimum 3 years of experience as a functional consultant, focusing on technical support and customer service.
  • Familiarity with Omnichannel implementation and strong analytical skills to identify root causes.
  • Ability to configure, install, and troubleshoot servers, reading platform trace logs to provide solutions.
  • Confident in providing user support and training, with expertise in MS CRM Sales, Service, and Marketing modules.
  • Demonstrated ability to communicate technical issues effectively and resolve problems.
  • Understanding of incident and service requests, ensuring SLAs are maintained.
Desirable Skills
  • Knowledge and understanding of Customer Engagement, Field Services, and Project Service Automation.
  • MS CRM configuration knowledge and application integrations with MS CRM.
  • Certified in MS Dynamics and DevOps.
  • SSRS reporting services experience.


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