HCM Solutions Leader

7 days ago


Ellore, Andhra Pradesh, India beBeePayroll Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Oracle Cloud HCM Payroll Lead

Overview of the Role:

  • Lead a team of payroll-focused support consultants based in India, responsible for recruitment, onboarding, mentoring, and line management.

Responsibilities:

  • Work as a senior Oracle Cloud Payroll consultant, providing expertise in configuration, processing, troubleshooting, and legislative compliance.
  • Supervise and contribute to quarterly Oracle Cloud release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
  • Deliver and coordinate training and knowledge-sharing sessions for team members to support capability growth and process alignment.
  • Troubleshoot and replicate functional issues, escalating to Oracle as needed and maintaining clear, well-documented resolutions.
  • Build and maintain strong client relationships through responsive, proactive support and communication.
  • Drive improvements in support processes, documentation, and internal tooling to establish a scalable, high-performing payroll support model.
  • Review and recommend enhancements from Oracle Cloud updates that would deliver value to clients.
  • Contribute to internal knowledge bases and support materials, championing a culture of continuous improvement.
  • Provide strategic input into the ongoing development and structure of the India Managed Services team.

Requirements:

  • Proven experience in leading payroll teams, with expertise in Oracle Cloud HCM solutions.
  • Strong analytical and problem-solving skills, with ability to troubleshoot complex client issues.
  • Excellent communication and interpersonal skills, with ability to build strong client relationships.
  • Ability to work collaboratively with cross-functional teams, including sales, delivery, and support.

Benefits:

  • Opportunity to work with a global leader in cloud-based HCM solutions.
  • Collaborative and dynamic work environment.
  • Professional growth and development opportunities.


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