Business Operations Specialist

4 weeks ago


Lucknow, Uttar Pradesh, India Alt Shift India Full time

Business Operations Specialist

At Alt Shift India, we are scaling our Operations team to support our client's e-commerce related business. As a Business Operations Specialist, you will play a crucial role in handling and documenting customer accounts, ensuring data accuracy and organization. Your responsibilities will include receiving and promptly responding to customer queries, documenting issues and resolutions, and serving as a liaison between customers and management. You will also be responsible for understanding and mastering e-commerce logistics, as well as learning and mastering new tools and technologies as they are introduced. To succeed in this role, you will need to be a power user of computers, with the ability to work on multiple applications and switch between them quickly. You will also need to have a tremendous learning attitude, with the ability to research and study new concepts and apply them on the job.

Requirements

- Fast computer with audio and video capabilities
- High-speed broadband internet
- Quiet place to work and participate in online video meetings

Education

While a graduate degree in a science-related field is preferred, it is not mandatory. What is essential is a hunger to become a productivity ninja, with the ability and willingness to learn new tools and techniques to automate daily tasks and accomplish more in less time. If you have a minimum of 2 years of experience in any field and are looking for a new challenge, we encourage you to apply.



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