Technical Operations Specialist

4 days ago

Kolkata, West Bengal, India beBeeSiteReliability Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Opportunity

We are seeking a skilled Site Reliability Engineer to support the stability and operational excellence of Accounting platforms.

  • Reliability & Availability: Ensure Accounting platforms meet defined SLAs, SLOs, and SLIs for performance reliability and uptime.
  • Automation & Efficiency: Build automation for deployments, monitoring, scaling, and self-healing capabilities to reduce manual effort and operational risk.
  • Observability & Monitoring: Implement and maintain comprehensive monitoring, alerting, and logging for accounting applications and data pipelines.
  • Incident Response: Lead and participate in on-call rotations, perform root cause analysis, and drive improvements to prevent recurrence of production issues.
  • Operational Excellence: Establish and enforce best practices for capacity planning, performance tuning, disaster recovery, and compliance controls in financial systems.
  • Collaboration with Engineering & Finance: Partner with software engineers, data engineers, and Finance/Accounting teams to ensure operational needs are met from development through production.
  • Security & Compliance: Ensure financial applications and data pipelines meet audit compliance and security requirements.
Key Responsibilities:
  • Build and maintain automated deployment and scaling processes.
  • Design and implement monitoring tools and procedures.
  • Develop and maintain incident response plans and procedures.
  • Collaborate with cross-functional teams to identify and prioritize process improvements.

The ideal candidate will have a strong background in Site Reliability Engineering, DevOps, or Production Engineering with experience supporting financial or mission-critical applications. A good understanding of industry-leading technologies and tools is essential. Additionally, the candidate should possess excellent communication skills and be able to work effectively in a team environment.

Bonus Points: Experience with cloud-based infrastructure, containerization, and microservices architecture would be highly valued.

About the Role: This is a challenging and rewarding role that requires a unique blend of technical expertise and business acumen. If you are passionate about ensuring the high availability and scalability of critical business systems, we encourage you to apply.

Benefits: Our company offers a competitive salary package, including benefits such as health insurance, retirement plan, and paid time off.

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