Business Development Leader

4 days ago


Kolkata, West Bengal, India beBeecrm Full time ₹ 60,000 - ₹ 70,000
Job Title: Business Development Leader

This is a leadership role in which you will oversee the development and implementation of our CRM technology strategy.

The ideal candidate will have 18-20 years of experience in a relevant field, with a degree in Computer Science or IT.

We are looking for someone who has experience with CRM software and platforms, such as Salesforce, and can leverage analytics to gain insights into customer behavior.

You will be responsible for managing a team of professionals, providing guidance and training to ensure optimal performance.

You will also collaborate with various departments to understand their CRM needs and ensure the system supports their operations effectively.

You will track key CRM metrics, analyze performance, and report on the effectiveness of the CRM system.

You will identify opportunities to improve the CRM system, explore new technologies, and implement solutions to enhance customer experience and business outcomes.

Required Skills:
  • Strong understanding of CRM principles and best practices.
  • Experience with CRM or similar software and platforms (e.g., Salesforce).
  • Proficiency in data management, analytics, and reporting.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to translate business needs into technical requirements.
  • Experience in project management and change management.
  • Knowledge of relevant technologies, such as cloud computing, APIs, and integration platforms.

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