System Administrator Support Specialist

3 days ago


Pune, Maharashtra, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000

We are seeking a skilled Technical Support Analyst with hands-on experience in system administration, technical support and collaboration.

The ideal candidate will provide production support during business hours ensuring system stability, performance and timely issue resolution.

Key Responsibilities

  • Provide L2/L3 support for applications and systems running on multiple platforms including Tandem, Linux and Windows
  • Monitor and troubleshoot issues across multiple database environments - SQL Server, Sybase, Oracle etc.
  • Perform routine maintenance patching and upgrades for supported systems
  • Collaborate with development and infrastructure teams to resolve incidents and implement fixes
  • Ensure timely communication and documentation of issue resolutions and root cause analysis
  • Participate in on-call rotation and incident management aligned with the Toronto time zone
  • Maintain system health dashboards and automate routine checks where possible

Required Skills Experience

  • Strong experience with Tandem HP NonStop systems
  • Proficiency in Linux and Windows server environments
  • Solid understanding of SQL and experience with Sybase Oracle and other relational databases
  • Experience in production support incident management and performance tuning
  • Familiarity with ITIL processes and ticketing tools e.g. ServiceNow Jira
  • Excellent communication skills and ability to work independently during off-hours


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