Order Management Specialist

4 weeks ago


Coimbatore, Tamil Nadu, India Solvers India Full time

Order Management Role

We are seeking a skilled Order Management Specialist to join our team at Solvers India. As an Order Management Specialist, you will be responsible for consolidating data from multiple systems to facilitate inventory availability checks and order entry. You will also perform various order management functions, including order entry and expediting, to ensure seamless order fulfillment.

Key Responsibilities

  1. Consolidate data from multiple systems to facilitate inventory availability checks and order entry.
  2. Perform various order management functions, including order entry and expediting.
  3. Process a high volume of product orders via electronic distribution from order entry to shipment for revenue recognition.
  4. Plan and proactively manage the entire process of fulfilling customer contracts from order entry to collection using SAP.
  5. Provide order management support for sales, including order entry and order tracking using SAP.
  6. Manage orders, shipping, fill rate, and product availability to ensure on-time delivery.
  7. Develop extensive knowledge of SAP ERP system, including inventory, sales, and receivables and invoicing modules.

Requirements

  1. Prior experience in customer service, contact center, order to cash / order to shipment.
  2. Prior exposure to multinational firms is preferable.
  3. Knowledge on supply chain management or order management operations.
  4. Excellent written and oral communication skills.


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