International Customer Service Representative

1 week ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking highly skilled individuals to assist international customers via voice calls.


Responsibilities:
  1. Efficiently handle inbound and outbound calls from international customers.
  2. Resolve customer queries while maintaining a high level of satisfaction.
  3. Exhibit professionalism and adhere to quality standards during interactions.
  4. Accurately document customer details and interaction summaries.
  5. Collaborate with internal teams to ensure issue resolution.
Required Skills and Qualifications:
  • Graduates or undergraduates with 0 to 4 years of experience in a similar voice process.
  • Excellent English communication skills (verbal and written).
  • Strong problem-solving and interpersonal skills.
  • Flexibility to work rotational shifts including night shifts.
  • A willingness to work from an office environment.
Benefits:

This role offers the opportunity to develop strong customer service skills, work collaboratively with a team, and contribute to a dynamic work environment.

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