Senior Salesforce Implementation Specialist for Healthcare Solutions
2 days ago
We are seeking a skilled Salesforce Business Analyst with expertise in Health Cloud to join our team at EVERSANA. As a key member of our implementation team, you will play a pivotal role in delivering scalable and efficient Salesforce solutions, focusing on the healthcare industry.
Key Responsibilities:
- Collaborate with stakeholders to understand business needs, requirements, and processes related to healthcare and patient management.
- Analyze and document existing process flows, identifying potential improvements and mapping them to the new platform.
- Own migration of client engagements from older platforms to new ones, ensuring seamless transitions.
- Work closely with cross-functional teams to implement enhancements and change requests on existing platforms.
To be successful in this role, you must have:
- 3-5 years of experience as a Business Analyst, with 1-2 years of experience in Salesforce Business Analysis.
- A Bachelor's degree in Computer Science, Information Systems, or a related field.
- Relevant Salesforce certifications, such as Administrator or Service Cloud Consultant.
- Proven experience working on large Salesforce implementations in the Service Cloud or Health Cloud environment.
- Familiarity with user stories and acceptance criteria.
We prefer candidates who have:
- Demonstrated capability to work with ambiguity and collaborate with cross-functional teams.
- Excellent communication skills and a strong understanding of customer services and healthcare domains.
- Experience implementing Salesforce for healthcare clients.
In return for your expertise and dedication, we offer:
- A competitive compensation package, including an estimated $120,000 - $160,000 per year, based on experience and qualifications.
- A collaborative work environment that fosters growth and development opportunities.
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