Senior Retail Operations Manager

2 days ago

Jamnagar, Gujarat, India beBeeManager Full time ₹ 12,00,000 - ₹ 16,00,000
Store Leadership Manager

We are seeking an experienced individual to oversee the daily operations of a retail store, drive sales growth, and ensure an exceptional customer experience.

Key Responsibilities:
  • Operations Excellence:
    • Manage all aspects of store operations, including opening and closing procedures.
    • Ensure the store is well-maintained, clean, and visually appealing at all times.
    • Optimize inventory levels to maximize product availability.
  • Sales Growth:
    • Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
    • Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.
    • Implement sales strategies and promotions to maximize revenue.
  • Customer Experience:
    • Foster a customer-centric environment, ensuring an exceptional shopping experience.
    • Handle customer inquiries, complaints, and issues promptly and professionally.
    • Build and maintain strong customer relationships.
  • Team Management:
    • Recruit, train, and supervise store staff.
    • Create a positive and collaborative work environment.
    • Conduct regular performance evaluations and provide constructive feedback.
  • Financial Performance:
    • Monitor and manage financial performance, optimizing profitability.
    • Implement cost-effective measures to improve financial outcomes.
  • Security and Compliance:
    • Ensure adherence to security and safety protocols.
    • Comply with all relevant regulations and company policies.

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