Senior Client Care Manager

7 days ago

Mumbai, Maharashtra, India beBeeHealthcare Full time ₹ 60 - ₹ 80

Health Concierge Role

At Livlong, we are seeking an experienced Health Concierge to join our team. As a Health Concierge, you will be responsible for managing the end-to-end health and wellness services for high-value clients.

Key responsibilities of this role include:

  • Acting as the primary relationship manager for assigned premium clients
  • Coordinating personalized health and wellness services
  • Ensuring timely resolution of service requests
  • Liaising with internal teams and external partners (hospitals, clinics, wellness providers)
  • Maintaining proactive and clear communication with clients
  • Ensuring confidentiality and professionalism at all times
  • Identifying sales opportunities and achieving monthly revenue targets
  • Maintaining a high standard of grooming and client service

Requirements for this role include:

  • Minimum 3 years of experience in concierge services, client management, or healthcare coordination
  • Strong communication and interpersonal skills
  • Ability to manage multiple requests and stakeholders efficiently
  • Familiarity with healthcare or wellness services is a plus
  • Graduate or postgraduate in Healthcare, Pharma, or related fields preferred
  • Tech-savvy with basic CRM and communication tool knowledge
  • Must be open to extensive travel
  • Multilingual abilities are an added advantage

This is an exciting opportunity for a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service.

Our ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.

If you are a motivated and results-driven professional who is looking for a challenging and rewarding role, please apply now.

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