Collections Specialist: Debt Recovery

21 hours ago


Bharatpur, Rajasthan, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000
Debt Recovery Professional

About the Role

We are looking for talented and results-driven individuals to join our debt recovery process. This is an excellent opportunity for professionals with a background in international customer service, particularly those who have experience in debt collection or account management.

Key Responsibilities
  • Handle outbound and inbound calls for debt recovery in line with client policies
  • Follow up with customers on overdue accounts in a professional and persuasive manner
  • Maintain accurate records of customer interactions and payment commitments
  • Meet defined productivity and quality benchmarks
  • Provide timely updates and escalate issues where necessary
Required Skills and Qualifications
  • Minimum 1 year of experience in an International BPO voice process (preferably in debt collection or customer service)
  • Strong command of spoken English with a neutral or US/UK accent
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to handle pressure and meet targets in a fast-paced environment
  • Flexible to work in rotational shifts (including night shifts)
Benefits

This role offers the opportunity to develop your skills and advance your career in a dynamic and challenging environment. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.



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