Chief Incident Resolution Specialist

Role OverviewThe Grievance Officer will be responsible for end-to-end grievance redressal across all channels. This includes leading credit-bureau dispute resolution and acting as the single point of contact for fraud complaints involving Refyne's name.Key Responsibilities:Customer Grievances:Run a day-to-day grievance desk on email/phone and other channels,...

Grievance Resolution SpecialistWe are seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care.Key Responsibilities:Receive, log, and manage all formal grievances and complaintsConduct impartial investigations through interviews, data collection, and documentationMediate between...

Incident Response LeadWe are seeking a seasoned Incident Response Lead to join our team. As a key member of our security incident response team, you will play a crucial role in protecting client assets and ensuring system security.About the RoleThe ideal candidate will have extensive experience in leading and managing incident response teams, directing...

Incident Response CommanderWe are seeking a highly skilled Incident Response Commander to join our team. The successful candidate will play a critical role in translating real-world incident response experiences into actionable use cases.This is an exciting opportunity for a seasoned cybersecurity professional to shape the future of incident response with...

Outstanding Medical Claims SpecialistAs an Outstanding Medical Claims Specialist, you will be responsible for contacting insurance companies and patients to follow up on outstanding medical claims. This process involves navigating complex billing and coding rules.Key Responsibilities:Initiate calls to insurance companies to inquire about the status of denied...

Job RoleWe are seeking a highly skilled Desktop Support Specialist to join our team.In this role, you will play a vital part in maintaining the functionality and reliability of an organization's IT environment.Administer Microsoft Intune for endpoint management and provide support for Azure Virtual Desktop (AVD) infrastructure, including user provisioning...

Job Title: Senior Data Protection SpecialistOverview:We are seeking a highly skilled professional to join our team as a Senior Data Protection Specialist. This role involves implementing privacy frameworks, managing data incidents, and ensuring compliance with legal and regulatory requirements.Key Responsibilities:Data Protection ImplementationLead the...

Technical Leadership PositionWe are seeking a seasoned Technical Leader to drive operational excellence and vessel management. This individual will play a key role in ensuring the highest standards of safety, quality, and efficiency.Maintain open communication with Line Managers on vessel performance, budget, and incidents.Develop specifications, evaluate...

Job Title: Global Communications SpecialistLocation: Remote in IndiaShift: 24x7 Team (can only hire someone that's 100% flexible on shifts) Want to be part of an amazing team, hell-bent on crafting a better future? We're always looking for creative people who care We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders....

Technical Leadership OpportunityWe seek an experienced Technical Superintendent to oversee the technical management and operations of our vessels. The successful candidate will be responsible for ensuring operational excellence, maintaining regular communication with Line Managers on vessel performance and incidents, preparing specifications, evaluating...