Customer Support Specialist

11 hours ago


Chennai, Tamil Nadu, India beBeeService Full time ₹ 2,50,000 - ₹ 4,50,000
Customer Service Representative

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative.

About the Role:

This is an exciting opportunity to provide exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and satisfactory manner.
  • Provide product information and recommendations to customers.
  • Meet or exceed performance metrics and standards.
Required Skills and Qualifications:
  • Bachelor's degree in any field.
  • 1-4 years of experience in a customer-facing role.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and data entry software.
Benefits:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
Others:

We offer a diverse and inclusive workplace where everyone has the opportunity to succeed. We value diversity, equity, and inclusion and strive to create a workplace that is free from bias and discrimination.



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