Cloud Operations Community Coordinator

2 days ago


Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time
Job Title

Community Operations Specialist

Company Overview

We are a fast-growing company in the industry, providing training and career opportunities for millions of professionals.

Salary

The estimated salary for this role is $60,000 - $80,000 per annum, based on industry standards and location. This figure may vary depending on experience and qualifications.

Job Description

As a Community Operations Specialist at Cloud Counselage Pvt Ltd, you will be responsible for ensuring seamless class experiences in the technology category during peak US hours. You will interact with learners before and after classes, work with guides to ensure successful launches, and support learners throughout the class as a teaching assistant.

Key Responsibilities:

  • Assist guides and community session leaders to run enjoyable and interactive classes for older adults as the class's Teaching Assistant
  • Answer technology-related questions during peak US hours and other key classes as scheduled
  • Moderate classroom and other interactive spaces to ensure everyone follows our Community Guidelines
  • Run class replays, guiding learners and answering their questions about the material
  • Respond to technical issues promptly, ensuring successful learner experiences even in challenging situations
  • Draft and share class notes with learners
  • Establish productive working relationships with guides, community leaders, and learners
  • Create Support tickets for learners who need additional help
  • Manage the guide dashboard for new guides and help them launch and end classes
  • Create response templates based on frequently asked questions
  • Work with the Head of Community Operations to execute experiments and projects supporting company OKRs and goals
Required Skills and Qualifications

To succeed in this role, you should have:

  • A background in teaching, hospitality, or customer service
  • 3-5 years of relevant experience
Benefits

This role offers:

  • A competitive salary package based on industry standards
  • A remote work opportunity with flexible schedules
  • A dynamic and growing team environment
Others

Note: By submitting your application, you accept our Terms and Conditions.



  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Job OverviewThe role of a Cloud Finance Operations Specialist at Cloud Counselage Pvt Ltd is to provide expert financial coordination and support to our organization. As a key member of our team, you will be responsible for managing contracts, creating databases, and auditing financial documents.This position requires a high level of attention to detail,...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Cloud Counselage Pvt Ltd is seeking a skilled Community Engagement Manager and Event Coordinator to join our team in Mumbai.About the RoleThis dynamic role involves managing and growing our presence in the city, creating and executing community engagement strategies, planning events, and coordinating logistics. The ideal candidate has proven experience in...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Company OverviewCloud Counselage Pvt Ltd is a leading organization in the industry, committed to providing exceptional services to its clients. Our team is dedicated to delivering high-quality solutions that meet the evolving needs of our customers.Salary: ₹5,00,000 - ₹7,00,000 per annum based on experience.Job Description:The role of a Financial...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Company OverviewCloud Counselage Pvt Ltd is a dynamic organization that offers a unique opportunity for individuals to gain hands-on experience in operations management. Our team is committed to providing a collaborative and supportive environment that fosters growth and development.


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    At Cloud Counselage Pvt Ltd, we offer a competitive salary of $80,000 - $110,000 per year for this exciting opportunity.About the CompanyWe are a leading cloud services provider with a mission to deliver cutting-edge solutions to enterprises worldwide.About the RoleThis is an exceptional chance to join our team as a Cloud Operations Specialist and contribute...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    About UsCloud Counselage Pvt Ltd is a forward-thinking organization dedicated to revolutionizing the way we approach operations management. Our mission is to create seamless workflows, efficient processes, and exceptional employee experiences.


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Job OverviewThe Finance Coordinator role at Cloud Counselage Pvt Ltd involves contract management and database creation. This position requires auditing contracts, creating reports, and identifying discrepancies.ResponsibilitiesAudit contracts created by sales teams and update the internal software.Create reports on exceptions and find discrepancies.Develop...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Company OverviewWe are Cloud Counselage Pvt Ltd, a company dedicated to providing innovative solutions in the industry. Our team is passionate about delivering exceptional results and fostering a positive work environment.SalaryThe estimated salary for this role is $70,000 - $90,000 per year, based on experience and location. This competitive compensation...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Job OverviewWe are seeking a skilled Cloud Operations Specialist to join our team at Cloud Counselage Pvt Ltd. This role will be based in Mumbai and will report directly to our Director of Customer Success.ResponsibilitiesClient Management: Manage day-to-day client queries, providing creative solutions to optimize their workflows.Project Work: Collaborate on...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Job OverviewCloud Counselage Pvt Ltd is seeking a talented Operations Management Intern to join our team. As an intern, you will be responsible for planning, designing, managing, coordinating, and controlling the resources needed to produce our products and services.Responsibilities:Adhere to company policiesMeet deadlinesFulfill task...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Company Overview:Cloud Counselage Pvt Ltd is a forward-thinking organization that aims to provide innovative solutions for industry-academia collaborations.We are currently seeking a highly skilled Digital Community Engagement Specialist to join our team and play a key role in shaping the future of our community.Salary: ₹900,000 - ₹1,200,000 per annum...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Cloud Counselage Pvt Ltd is a dynamic and forward-thinking organization with a vision to empower millions of job-ready interns, freshers, and professionals.About the RoleWe are seeking an exceptional Community Engagement Director who will spearhead our community engagement initiatives. This role requires a highly detail-oriented individual with top-notch...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    We are seeking a detail-oriented Project Management Coordinator to support project managers in planning, executing, and finalizing projects according to strict deadlines and within budget.Based on industry standards, the estimated annual salary for this role is approximately $**45,000**-$**60,000**, depending on location. Cloud Counselage Pvt Ltd is an...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    About Cloud Counselage Pvt LtdCloud Counselage Pvt Ltd is a dynamic organization seeking an experienced HR Associate to join our team. As an HR Associate, you will play a vital role in supporting the HR department and ensuring that the organization's human resources functions run smoothly and effectively.Compensation PackageThe salary for this position is...

  • Cloud Engineer

    2 days ago


    Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    About Cloud Counselage Pvt Ltd:We are a leading provider of cloud-based solutions, and we're looking for talented individuals to join our team as Cloud Engineers. As an AWS Intern, you'll have the opportunity to work on real-world projects, learn from experienced engineers, and gain hands-on experience with Amazon Web Services.**Job Overview:**This is a...


  • Mumbai, Maharashtra, India The Feline Foundation Full time

    About the Feline FoundationThe Feline Foundation is a renowned organization dedicated to promoting animal welfare through various initiatives.We are seeking a highly skilled Strategic Communications and Volunteer Coordinator to join our team. The successful candidate will play a pivotal role in shaping our communications strategy, managing social media...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Tata Consultancy Services is a leading IT services company with a strong presence in the cloud operations space.The estimated annual salary for this role is ₹25,00,000 - ₹50,00,000 based on industry standards and experience requirements.**Job Description:**We are seeking an experienced Cloud Operations Manager to lead our cloud operations team. The ideal...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Cloud Counselage Pvt Ltd: A Forward-Thinking OrganizationWe are a dynamic and innovative company that seeks to push the boundaries of excellence. Our mission is to provide cutting-edge solutions and services to our clients, and we believe in empowering our employees to grow and develop their skills.About the Role:This position offers a unique opportunity for...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Tata Consultancy Services is Hiring with exciting opportunities.Job Role: Cloud Operations ManagerExperience Range: 8 to 12 years of experience in cloud projects, both private and public clouds. A minimum of 8-12 years of experience in cloud infrastructure management. Candidates must have a strong background in cloud operations, including hands-on experience...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Cloud Counselage Pvt Ltd is a forward-thinking organization that empowers innovation through strategic partnerships and cutting-edge solutions.We are committed to fostering a culture of excellence, collaboration, and continuous learning. Our team is comprised of visionary leaders, passionate individuals, and experts in their respective fields, all working...