Financial Operations Coordinator
3 weeks ago
Company Overview
Cloud Counselage Pvt Ltd is a leading organization in the industry, committed to providing exceptional services to its clients. Our team is dedicated to delivering high-quality solutions that meet the evolving needs of our customers.
Salary: ₹5,00,000 - ₹7,00,000 per annum based on experience.
Job Description:
The role of a Financial Operations Coordinator at Cloud Counselage Pvt Ltd involves understanding contracts and creating databases for contracts. The incumbent must audit contracts created by the Sales teams with the contract present in the internal software. They are responsible for creating report exceptions and finding discrepancies, and creating queries to be corrected.
Key Responsibilities:
- Responsible for resolving all complaints or request calls from enterprises and private practices, resolving their queries, and updating the database for follow-up purposes.
- Maintain the highest level of documentation and process expertise, specific to the industry, client processes, applications/utilities, and products.
- Maintain the highest level of culture and teamwork.
- Handle all calls, voice mails, certification letters as appropriate.
- Share excel expertise and computer skills with the team.
- Share latest updates with the team.
- Help new team members.
Requirements:
A Bachelor's or Master's Degree preferred (BCom, MCom). Adheres to all company policies and mandatory compliance protocols as required by eCW.
Other Skills/Abilities:
- Team player attitude.
- Organized with attention to detail.
- Sound data entry skills.
- Excellent telephone etiquette.
- Customer service oriented and takes ownership.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced work environment.
- Sound analytical and problem-solving skills.
- Strong computer skills and familiarity with Microsoft Office Tools.
Location: Mumbai, In-Office.
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