Customer Experience Advocate

4 hours ago


Anantapur, Andhra Pradesh, India beBeeService Full time ₹ 2,50,000 - ₹ 5,00,000

Customer experience excellence is crucial for business growth. As a Customer Service Specialist, you will be responsible for delivering top-notch service to customers and converting them into loyal advocates.

Key Responsibilities:
  • Communicate with customers via various channels including phone, chat, and email to address their inquiries and concerns.
  • Provide accurate and knowledgeable responses to questions about products, pricing, and availability.
  • Collaborate with internal teams to meet customer needs and ensure seamless issue resolution.
  • Perform data entry tasks in various platforms to maintain accurate records.
Required Skills and Qualifications:
  • At least 1+ years of relevant work experience in a customer-facing role.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritize work, and adapt to changing situations.


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