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Help Desk Technician Lead

2 weeks ago

Bengaluru, Karnataka, India DigiCert Full time
Role Overview

We are looking for a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to internal employees.

You will work closely with the Service Desk Manager to ensure all day-to-day help desk operational tasks are completed efficiently and effectively.

Your key responsibilities will include:

  • Providing technical support and troubleshooting for internal employees
  • Managing help desk operations, including ticket management and inventory control
  • Ensuring compliance with information security requirements

To be successful in this role, you will require:

  • Strong technical knowledge of computer systems and networks
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities

In return, you will receive:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment