
Digital Brand Manager
1 day ago
Job Title: Brand Specialist
We are seeking an experienced specialist to lead the launch and growth of our lifestyle products vertical.
This role involves defining the brand's positioning, voice, and long-term vision while driving product development, marketing, and customer loyalty initiatives.
Your focus will be on driving brand performance and customer experience through website management and e-commerce strategies.
- Brand Strategy & Identity: Develop a clear brand positioning and voice.
- Create consistent brand guidelines across all touchpoints.
- Digital Website Management: Manage daily website operations (content, merchandising, product listings).
- Monitor website KPIs (traffic, bounce rate, conversions, AOV).
- Oversee the customer journey from landing to checkout and post-purchase follow-ups.
- Implement customer feedback for improvements.
- Product Development & E-commerce Setup: Curate and develop high-quality products with vendors/suppliers.
- Oversee website development, product listings, payments, logistics, and customer experience.
- Inventory Management: Manage inventory levels, track stock, and optimize inventory processes.
- Ensure efficient order fulfillment and minimize stockouts or overstocking.
- Performance Marketing: Collaborate with internal or external teams to run paid campaigns across platforms.
- Manage ad budgets, creatives, targeting, and campaign optimization.
- Influencer & Community Marketing: Build partnerships with experts and influencers aligned with the brand.
- Collaborate on content, promotions, and events.
- Content & Communication: Supervise all brand content – including product stories, packaging, emails, social media, and videos.
- Develop a brand tone and voice.
- Customer Loyalty: Build trust, drive reviews, user-generated content, and design loyalty or referral programs.
- Analyze customer behavior to identify areas for improvement.
- Cross-Collaboration: Coordinate with the team for synergy and cross-promotion.
Requirements:
- Proven experience in online brand management, e-commerce, and digital marketing.
- Strong understanding of business principles.
- Excellent communication, project management, and analytical skills.
- Experience with website management, inventory management, and performance marketing tools.
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