Security Operations Center Team Lead
4 days ago
Job Summary
At Metro, we are seeking an experienced Security Operations Center Team Lead to join our team of cybersecurity professionals. The successful candidate will be responsible for managing the end-to-end delivery of SOC services, collaborating with internal teams, and leading a team of SOC professionals.
Responsibilities:
- Manage the end-to-end delivery of SOC services, including incident response support, threat detection, vulnerability management, and other security operations activities.
- Collaborate with internal teams, such as SOC analysts, engineers, and project managers, to ensure the timely and successful delivery of services.
- Define and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure service quality and adherence to client requirements.
- Conduct regular service reviews with clients to review performance, address any issues, and identify opportunities for service improvement.
- Lead and mentor a team of SOC professionals, providing guidance, support, and performance feedback to ensure a high-performing and motivated team.
- Stay updated with the latest industry trends, technologies, and best practices in SOC services, and drive the implementation of new tools and processes to enhance service delivery.
Requirements:
- Minimum of 5 years of experience in a security operations center (SOC) or similar role.
- Proven track record of managing and leading teams, with a focus on delivering high-quality services and meeting client requirements.
- Strong knowledge and hands-on experience with SOC technologies and tools, including SIEM, EDR, NDR, and TI systems.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients, stakeholders, and internal teams.
- Demonstrated ability to analyze security logs, network traffic, and other security-related data sources.
- Strong analytical and problem-solving skills, with the ability to identify and address security issues and incidents.
- Ability to adapt to changing security threats and evolving business requirements.
- Strong organizational and time management skills, with the ability to coordinate and prioritize multiple tasks simultaneously.
What We Offer:
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- The opportunity to work with a leading international retailer, with a global presence and a commitment to excellence.
- A chance to make a real difference in the world of cybersecurity, and to contribute to the protection of our customers' data and systems.
How to Apply:
Please submit your resume and cover letter, along with any relevant certifications or credentials, to the contact information below.
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