Cybersecurity Operations Lead

1 week ago


Pune, Maharashtra, India METROMAKRO Full time

About the Role

Metropolitan solutions center is seeking a highly skilled Cybersecurity Operations Lead to join our team. As a key member of our Security Operations Center, you will be responsible for managing the end-to-end delivery of SOC services, including incident response support, threat detection, vulnerability management, and other security operations activities.

Key Responsibilities:

• Manage the delivery of SOC services, ensuring timely and successful delivery of services to clients.

• Collaborate with internal teams, including SOC analysts, engineers, and project managers, to ensure the successful delivery of services.

• Define and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure service quality and adherence to client requirements.

• Conduct regular service reviews with clients to review performance, address any issues, and identify opportunities for service improvement.

• Lead and mentor a team of SOC professionals, providing guidance, support, and performance feedback to ensure a high-performing and motivated team.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.

• In-depth knowledge and hands-on experience with SOC technologies and tools, including Google Chronicle SIEM, CrowdStrike EDR/EPP, Vectra NDR, and Recorded Future TI.

• Proficiency in analyzing security logs, network traffic, and other security-related data sources.

• Strong knowledge and skills in scripting, and experience in analyzing large data sets from disparate log sources.

• Excellent communication and interpersonal skills to effectively collaborate with clients, stakeholders, and internal teams.

• Analytical and problem-solving skills to identify and address security issues and incidents.

• Ability to adapt to changing security threats and evolving business requirements.

About Us

Metropolitan solutions center is a leading provider of cybersecurity services, with a strong commitment to delivering high-quality services to our clients. We are a dynamic and rapidly growing organization, with a talented team of cybersecurity professionals.



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