
ServiceNow Advanced IT Service Management Developer
1 day ago
We are looking for an experienced ServiceNow SPM developer/admin to lead our team in delivering high-quality solutions.
Key Responsibilities:- Act as a ServiceNow administrator with strong SPM experience
- Hands-on expertise in SPM modules: Demand, Project, Portfolio, Resource Management, Project Workspace, Financial Planner Workspace
- Conduct requirements gathering and solution design
- Perform impact assessments on new solutions and SPM enhancements
- Configure scripts, catalog forms, and workflows
- Carry out system integration testing, unit testing, and UAT support
- Manage code reviews, migrations, and production rollouts
- Troubleshoot integration issues between ServiceNow and partner systems
- Implement automations using Custom APIs and IntegrationHub
- Handle platform upgrades, patching, incident fixes, and request fulfillment
- Perform daily health checks and resolve performance issues
- Collaborate with ServiceNow product teams for issue resolution and defect fixes
The ideal candidate will have:
- Minimum 3 years of relevant ServiceNow SPM experience
- A strong understanding of SPM Product Suite and its integrations
- Proficiency in ServiceNow platform administration
- Knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub
- Experience in testing, rollout planning, and production support
- An ability to troubleshoot, optimize performance, and automate tasks
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