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Mac Technology Specialist
2 weeks ago
Job Description:
The role of a Technical Support Specialist is to provide expert assistance to users with their Mac and IT needs. This includes ensuring minimal disruption to the IT environment, technical support to users, setup of Clients' Mac IOS, installation of Client applications, troubleshooting hardware and software issues, installation and troubleshooting of OS and Mac OS.
Required Skills and Qualifications:
- Technical expertise in Mac and IT systems
- Excellent analytical and problem-solving skills
- Strong communication and documentation skills
- Ability to work effectively in a team environment
- Proficiency in various operating systems and software
Benefits:
- Opportunity to work with a dynamic team
- Chance to develop and enhance technical skills
- Competitive compensation and benefits package
Others:
- Training users as needed
- Participating in BCP/DR activities
- Providing technical documentation
- Supporting Info/e security initiatives