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Retail Store Operations Manager
2 weeks ago
Key Responsibilities
The Senior Retail Operations Manager will oversee the operational aspects of multiple store locations, ensuring seamless customer experiences and excellent service delivery.
- Directly supervise and develop a high-performing team to achieve sales targets and enhance customer satisfaction.
- Establish and implement robust reporting processes to monitor performance and optimize business outcomes.
- Collaborate with cross-functional teams to drive strategic initiatives and improve overall efficiency.
- Enhance visual merchandising standards by developing and implementing engaging store displays.
- Lead market intelligence efforts to identify trends and opportunities that drive business growth.
- Facilitate regular team reviews and briefings to foster open communication and address performance gaps.
- Develop and maintain relationships with key stakeholders to ensure timely deliveries and support business needs.
- Address escalated issues promptly and efficiently to minimize impact on business operations.
- Cultivate a positive work environment that promotes teamwork, motivation, and employee engagement.
Requirements and Qualifications
Required Skills:
- Exceptional leadership and people management skills.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
Preferred Qualifications:
- Proven track record in retail operations and management.