
Retail Operations Director
2 days ago
Store Manager
Job Summary:We are seeking an accomplished Store Manager to lead our retail team and drive business growth. The ideal candidate will have a proven track record of success in luxury retail, with a strong operational expertise in inventory management, finance, and compliance.
Key Responsibilities:- Drive sales targets through effective leadership and strategic planning
- Monitor key performance indicators (KPIs) such as conversion rates, ticket sizes, and client acquisition
- Foster a culture of personalized clienteling and post-sale follow-up
- Organize private events and activations to enhance the luxury brand experience
- Recruit, train, and mentor client advisors and support staff
- Provide ongoing feedback and conduct product knowledge and service training sessions
Maintain high standards of boutique presentation, visual merchandising, and ambience. Ensure compliance with HR, finance, and incentive policies.
Requirements:- 6–10 years of luxury retail experience
- Proven record of leading teams and achieving sales targets
- Strong operational expertise in inventory, finance, and compliance
- Excellent communication skills in English
- Polished grooming, refined etiquette, and luxury presence in client interactions
- Passion for jewellery and creating memorable client experiences
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