
System Reliability Specialist
7 hours ago
Job Title: System Reliability Specialist
Job Overview:
We are seeking a skilled System Reliability Specialist to join our team. This critical role involves monitoring system health, managing incident communications, and ensuring high reliability of globally deployed web applications.
Key Responsibilities:
- Monitor System Health: Detect failures and performance issues using observability tools
- Incident Response: Act as primary point of contact, initiating reports from automated alerts or joining active incident channels
- Critical Communication: Serve as main point of contact during incidents, delivering frequent updates to customers and incident commanders
- System Assessment: Interpret operational metrics such as Quantiles, P99, and Prometheus data
- Microservices Architecture: Track and manage permutations of a globally deployed architecture running on Kubernetes
- Collaboration: Work with engineering and support teams to resolve issues quickly and efficiently
- Customer Service: Maintain strong communication throughout incident lifecycles
- Cloud Platform Support: Utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring
- Adaptability: Ramp up quickly on existing systems and processes
Why Join Our Team?
- Cutting-Edge Infrastructure: Work with cutting-edge LLM infrastructure
- Full-Time Opportunity: Join our team as a full-time System Reliability Specialist
- Hybrid Flexibility: Work onsite in Bangalore 3 days/week
- Competitive Compensation: Enjoy competitive compensation for your skills and experience
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