
Service Systems Integration Specialist
2 days ago
A Service Engineer is required to provide comprehensive production support for tax management systems and their integration with ERP platforms.
This role requires a strong understanding of taxation expertise and technical troubleshooting capabilities to ensure accurate tax calculations and seamless system operations across multiple jurisdictions.
The ideal candidate will possess an in-depth knowledge of indirect taxation, experience with tax systems and ERP integrations, and proficiency in SQL and data analysis.
Key Responsibilities:- Apply expertise in Indirect Taxation including Sales & Use Tax, VAT, GST, and Withholding Tax across different jurisdictions
- Maintain and troubleshoot tax calculation rules, tax jurisdictions, and product taxability assignments
- Support ERP integrations with tax systems (e.g., Oracle Fusion)
- Ensure accuracy of tax rates, exemptions, and tax determinations
- Manage tax configuration, tax categories, and exemption certificates within tax systems
The successful candidate will have excellent problem-solving skills, ability to document and communicate technical solutions effectively, and experience with data imports and updates.
Compliance and Reporting:Responsibilities include supporting tax reporting for compliance, assisting in SOX audits, reconciling tax liabilities in tax systems vs. ERP tax subledger vs. GL postings, and preparing audit-ready tax reports for external and internal audits.
The position also involves utilizing online resources for issue resolution, creating and managing service requests, and tracking progress.
Requirements:- Strong understanding of indirect taxation (Sales & Use Tax, VAT, GST, Withholding Tax)
- 5+ years experience with tax systems and ERP integrations
- Knowledge of tax calculation rules, jurisdictions, and product taxability assignments
- Proficiency in SQL and data analysis
- Experience troubleshooting API integrations and data feeds
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