Senior Gold Loan Specialist

2 days ago


Patna, Bihar, India beBeeCustomerRelationship Full time
Gold Loan Officer Job Description

 

About This Role
  • Achieve and Exceed targets set for Number and Value of Gold Loans, driving growth and profitability in this field.
  • Establish strong relationships with gold loan customers, effectively pitching our product to them and addressing their queries.
Key Responsibilities
  1. Coordinate with Branch team ADO, BM, CRM, CCR, CROs, LOs, and external members - BCs, DSAs leads etc., fostering collaboration and open communication.
  2. Resolve all field-level queries related to Gold Loan, ensuring customer satisfaction and managing regular collections efficiently.
Daily/Weekly/Monthly Targets

Achieve daily, weekly, and monthly targets set for gold loan, both in volume and value terms as established for the branch, demonstrating exceptional performance and commitment.

Job Requirements
  • Achieving set targets for number and value of gold loans.
  • Primary contact for gold loan customers.
  • Effective coordination with branch teams and external members.
  • Resolving field-level queries related to gold loan.
  • Managing regular collections.


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