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Network Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced Network Support Specialist to join our team.
Key Responsibilities:
- Provide timely and effective technical support for Juniper's Campus & Data-Center products and technologies.
- Collaborate with customers to identify and resolve complex network issues.
- Develop and maintain in-depth knowledge of Juniper's product portfolio, including switching technology, IP routing protocols, and multicast protocols.
- Work closely with cross-functional teams to ensure seamless customer experience.
- Stay up-to-date with the latest industry trends and technologies.
Required Skills and Qualifications:
- Bachelor's degree in Electronics Engineering or Computer Science with 1-3 years of experience in supporting or designing IP networks.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of scripting languages such as Python, Perl, or Shell is a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
Others:
- Platform Knowledge: Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators, protocol analysers, testers etc.
