
Life Insurance Policy Administrator
3 days ago
Job Description
We are seeking a skilled Life Insurance Policy Administrator to join our team.
The successful candidate will be responsible for processing post-issue service requests, including address changes, beneficiary updates, ownership and payor changes, and banking information updates.
You will also handle routine maintenance tasks such as corrections to policy data, transaction reversals, and reinstatements.
Maintaining and updating policy records in administration systems according to standard operating procedures is another key responsibility.
Collaborating with third-party administrators, internal teams, and custodians to resolve discrepancies and ensure service quality is crucial.
You will research and resolve escalated issues or incomplete transactions related to policy servicing.
Ensuring service levels and turnaround times are met according to SLA requirements is essential.
SUPPORTING AUDITS AND REGULATORY COMPLIANCE ACTIVITIES BY PROVIDING ACCURATE DOCUMENTATION AND TIMELY RESPONSES IS ALSO REQUIRED.
Additionally, you will maintain a strong understanding of policy administration systems, transaction codes, and process workflows.
Participate in process improvement initiatives and provide feedback for automation opportunities.
Required Skills and Qualifications:
• Graduation in any stream, Commerce Graduate preferred.
• 1+ year of working experience (Life insurance domain) that required a focus on quality including attention to details, accuracy, and accountability for your work product.
• Experience in a professional/office related environment that required you to work regularly scheduled shifts.
• Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Effective English business communication skills required to exchange information with clients.
• Ability to solve basic mathematical problems.
• Must have basic Email/Letter writing skills.
• Good understanding of MS Excel and MS-Outlook.
• Life Insurance domain knowledge is must (preferably Annuities).
BENEFITS:
No Company Benefits Mentioned
Others:
Please Apply with Your Resume and Cover Letter
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