
Customer Marketing Operations Lead
5 days ago
We're a global demand generation agency that empowers businesses to connect with the right prospects through authentic, conversation-driven engagements backed by data-driven intelligence.
Our goal is to create powerful marketing experiences that drive measurable business outcomes for our clients.
The RoleWe're seeking a hands-on Customer Marketing Operations Director to bridge the gap between marketing strategy and flawless event execution.
This role combines agency-side client management with operational excellence, ensuring our events deliver measurable marketing results while leveraging our core strengths in audience intelligence and vendor partnerships.
Key Responsibilities- Liaise with Event Production teams to ensure end-to-end event production, from initial strategy development through post-event analysis for multiple concurrent client campaigns.
- Translate client marketing objectives into targeted event experiences using our proprietary audience intelligence.
- Coordinate with creative teams to ensure event design aligns with broader marketing campaign goals.
- Serve as primary operational point of contact for assigned client accounts.
- Lead client calls, present campaign strategies, and provide regular performance updates.
- Collaborate with internal stakeholders to drive campaign success.
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