Process Associate
1 week ago
We are seeking a highly skilled and motivated Process Associate to join our team at Siemens Technology and Services Private Limited. As a Process Associate, you will be responsible for daily Customer/Vendor Creations and Modifications for 3rd party and Intra Companies requests, emergency requests (as applicable), Contacting requestors for Discrepancy resolution and providing assistance to the team as needed for Siemens Business Units.
Key Responsibilities- Responsible for daily Customer/Vendor Creations and Modifications for 3rd party and Intra Companies requests, emergency requests (as applicable), Contacting requestors for Discrepancy resolution and providing assistance to the team as needed for Siemens Business Units.
- Coordinate with customers to analyze the queries & resolve the issue.
- Possess analytical skills in resolving the queries.
- Understanding of AR/AP process.
- Understanding of various quality Methodologies.
- Work with internal departments on queries and discrepancy resolutions.
- Work with multiple applications/ERP's.
- Oversee and supervise dedicated operations and processes within an assigned team.
- Give feedback to team members regarding individual performance and personal development options.
- Ensure adherence to defined guidelines, processes and procedures.
- Prioritize and assign tasks to ensure that the team's resources are used effectively, and that work schedules and targets are met;
- Live lean governance and foster process improvement and simplification / optimization measures.
- Manage escalations within defined procedures.
- Manage the team's KPIs and BVIs.
- Support the implementation of the business line roadmap/ strategy in strong alignment with my Management.
- Participation in Business Continuity related activities.
- Graduation in Computer Engineering is preferred.
- A relevant educational / academic degree in Finance, Business Management, Accounting or similar.
- Between 2-4 years of experience in Siemens or in similar functions in other companies.
- Fluent knowledge of English language Write and Spoken (mandatory);
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word);
- You are flexible working for night shift or early morning shift
- To be People oriented.
- To be a Team Player with a strong customer focus and results & quality orientation.
- To create an open environment.
- Good communication skills.
- A strong ability to work under pressure, in a changing environment.
- Strong customer focus, result & quality orientation, and professional ethics.
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