Senior Process Associate
1 week ago
We are seeking a highly skilled and experienced Senior Process Associate to join our team at Siemens Technology and Services Private Limited. As a Senior Process Associate, you will be responsible for coordinating and managing various financial processes, ensuring timely and accurate completion of tasks, and providing exceptional customer service.
Key Responsibilities:- Coordinate and manage daily customer/vendor creations and modifications for 3rd party and intra-company requests, emergency requests, and discrepancy resolution.
- Analyze queries and resolve issues in a timely and efficient manner.
- Work with internal departments to resolve queries and discrepancies.
- Manage multiple applications/ERP's and ensure seamless integration.
- Oversee and supervise dedicated operations and processes within an assigned team.
- Provide feedback to team members regarding individual performance and personal development options.
- Ensure adherence to defined guidelines, processes, and procedures.
- Prioritize and assign tasks to ensure effective use of resources and meet work schedules and targets.
- Live lean governance and foster process improvement and simplification/optimization measures.
- Manage escalations within defined procedures.
- Manage team's KPIs and BVIs.
- Support the implementation of the business line roadmap/strategy in strong alignment with management.
- Participate in Business Continuity related activities.
- Relevant educational/academic degree in Finance, Business Management, Accounting, or similar.
- Between 2-4 years of experience in Siemens or similar functions in other companies.
- Fluent knowledge of English language (write and spoken).
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Flexible working for night shift or early morning shift.
- People-oriented.
- Team player with a strong customer focus and results & quality orientation.
- Create an open environment.
- Good communication skills.
- Strong ability to work under pressure, in a changing environment.
- Flexibility and ability to work under pressure, in a changing environment.
- Strong customer focus, result & quality orientation, and professional ethics.
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
This role is based in Bangalore, where you'll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination and help us shape tomorrow.
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