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Software Operations Team Lead

1 month ago

Chennai, Tamil Nadu, India TD SYNNEX Full time
Job Summary

We are seeking a highly skilled Software Operations Team Lead to oversee the day-to-day operations of our Order Processing team. This individual will be responsible for ensuring smooth team operations, effective collaboration, and process enhancement.

Key Responsibilities:
  • Supervise and guide team members to ensure accurate order completion within Service Level Agreements (SLAs).
  • Develop in-depth knowledge of procurement, finance, and compliance processes, as well as sales orders for multiple line cards.
  • Support the manager by providing updates, feedback, and ideas, and assist the business team with ad-hoc requests and inquiries related to orders.
  • Serve as the primary point of contact for the sales team and coordinate with finance, compliance, and management teams.
  • Participate in project discussions and contribute to reporting efforts.
Requirements:
  • 5-8 years of relevant work experience.
  • Bachelor's Degree in Business, IT, or Supply Chain preferred.
  • Strong data entry skills and basic mathematical calculations abilities.
  • Excellent communication and interpersonal skills, with proficiency in English and Spanish.
  • Able to create and conduct formal presentations, negotiate effectively, and close transactions with mutually beneficial results.
  • Strong leadership skills, organizational abilities, and time management skills.
  • Ability to work independently with minimal supervision and maintain confidentiality.
What We Offer:
  • Competitive estimated salary: $90,000 - $110,000 per annum, depending on location.
  • Elective benefits tailored to your country to accommodate your lifestyle.
  • Growth opportunities through formal programs on leadership and professional development.
  • Elevate your personal well-being through seminars, events, and our Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion initiatives, valuing every voice and celebrating global diversity.
  • Network opportunities and internal peer-led communities.