Highly Skilled Mac Support Specialist Wanted

3 days ago

Meerut, Uttar Pradesh, India beBeeSupport Full time ₹ 18,00,000 - ₹ 25,00,000

Role Overview:

We are seeking a skilled Mac Support Specialist to join our team.

As a key member of our IT department, you will be responsible for ensuring minimal disruption to our technical environment.

  • Provide technical support to users
  • Setup and configure clients' macOS devices
  • Install and troubleshoot operating systems and applications
  • Troubleshoot hardware and software issues
  • Document and record support activities

Key Responsibilities:

  • Technical support to users
  • Setup Clients Mac IOS (Mac book/System)
  • Installation of Client application.
  • Troubleshoots hardware and software issues.
  • Install and trouble shoot OS and Mac OS
  • Documentation/Records logs- rendered support.
  • Software patch testing/management
  • Firmware and driver testing/updating.
  • Trouble shoot Client networks.
  • Training users; if any
  • BCP/DR activities
  • Comp Hardware
  • CCTV support
  • Technical documentation
  • Info/e security
  • Ticketing tools
  • Various OS

Soft Skills:

  • Customer service skills
  • Good analytical and problem-solving skills
  • Ability to learn quickly
  • Strong communication and teamwork skills
Why You'll Thrive Here:

You'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.

Our company culture values innovation, collaboration, and continuous learning.

As a Mac Support Specialist, you'll have access to ongoing training and development opportunities to enhance your skills and stay up-to-date with industry trends.

Join us in creating a positive and inclusive work environment that fosters growth and success.

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