Help Desk Specialist

1 day ago


Raipur, Chhattisgarh, India beBeeNetwork Full time ₹ 8,00,000 - ₹ 10,00,000

Job Opportunity:

 

Job Description

 

  • Provide end-user support for IT products including servers, leased lines, networks, firewalls, and more.
  • Troubleshoot hardware problems and manage printer, scanner, and LAN-related issues.
  • Configure and troubleshoot firewalls, routers, switches, VPNs, and network devices.
  • Implement policies to monitor antivirus software.
  • Maintain company systems by designing, implementing, and maintaining servers and software.
  • Install, configure, and troubleshoot software for end-users.
  • Configure and troubleshoot desktops/laptops for L1, L2, and L3 levels, and manage backups and recovery.

 

Required Skills and Qualifications

 

  • Proven work experience as a Desktop Support Engineer.
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Working knowledge of office automation products and computer peripherals like printers and scanners.
  • Knowledge of network security practices and anti-virus programs.

 

Benefits

 

  • Maintain a log of job tickets and maintenance tasks.
  • Address user tickets for hardware, software, and networking issues.

 

Others

 

  • Have exposure in Windows server/Linux and Asterisk server.


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