Building Lasting Customer Relationships

1 day ago


Mangalore, Karnataka, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 15,00,000

Job Title: Client Relationship Executive

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About the Role:

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We are seeking a highly skilled and dynamic professional to fill the position of Client Relationship Executive. This role requires an individual with excellent communication and interpersonal skills, who can build strong relationships with customers and understand their needs.

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Key Responsibilities:

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  • Develop and maintain strong relationships with existing customers through regular communication and follow-up.">
  • Understand the needs and requirements of our customers, and offer them products and services that meet their needs.">
  • Identify cross-sell and upsell opportunities to increase revenue.">
  • Maintain accurate customer data and activity records using CRM software.">
  • Manage customer queries and complaints promptly and effectively, ensuring customer satisfaction.">
  • Proactively contact customers to inform them about new products and services, promotions, and other relevant updates.">
  • Collaborate with internal teams, including Sales, Marketing, and Customer Support, to ensure a seamless customer experience.">
  • Continuously improve knowledge of products and services, as well as industry trends and best practices.">
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Requirements:

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To be successful in this role, you will need:

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  • A Bachelor's degree in Business Administration, Marketing, or a related field.">
  • Proven experience in a customer-facing role, with a track record of achieving customer satisfaction and delivering excellent customer service.">
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.">
  • Strong organizational skills, with the ability to manage multiple tasks and priorities.">
  • Proficiency in using CRM software and other sales tools.">
  • Knowledge of the latest industry trends and best practices in customer relationship management.">
  • Ability to work independently as well as collaboratively with internal teams.">
  • A positive and proactive attitude, with a strong work ethic and a desire to learn and grow.">
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Benefits:

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This role offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.

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