Salesforce Strategist

You will be part of a dynamic team focused on delivering high-quality solutions that meet the business needs.

As a key member, you will collaborate closely with stakeholders to drive business outcomes and analyze complex problems to develop effective solutions.

Key Responsibilities:

• Drive requirements identification across business units and evaluate system processes to align with business objectives.
• Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile methodologies.
• Evaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes.
• Participate in project delivery and process optimization to support the execution of projects using various project methodologies.
• Identify change management processes and techniques to handle change within a business with minimal disruption to activities.
• Design agile change strategies to navigate the transformation process and prepare for future releases.
• Maintain awareness of best practices including processes and technology, and identify opportunities for improvement of existing functionality.
• Ability to take complex topics and break them down into digestible information for technical and non-technical stakeholders.
• Handle multiple engagements simultaneously without compromising accountability or reducing engagement levels.
• Provide guidance feedback to junior analysts within the team to elevate their capabilities.

Professional Experience/ Qualifications:

• Technical Skills:
  • Minimum 5 years of Salesforce CRM experience as a Business Analyst or Business Systems Analyst required.
  • Change management experience preferred.
  • Project management experience preferred.
  • Salesforce Business Analyst Certification preferred.
  • Salesforce Administrator Certification preferred.
  • Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns, and development options.
• Other Skills:
  • Excellent listening, communication, facilitation, and presentation soft skills.
  • Ability to define and communicate the 'big picture' in terms of the solution (both functional and technical components) and break it down into smaller manageable work units.
  • Strong interpersonal, consultative, consensus builder, and issue resolution skills.
  • Experience working in a team-oriented, collaborative environment - and fostering the culture of technical collaboration.
  • Ability to present ideas in user-friendly language and to interface on business and technical concepts.
  • Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as deliver in a fast-paced, evolving environment.
  • Exceptional analytical, conceptual, and problem-solving abilities.

Benefits:

The ideal candidate will have excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and the ability to think strategically and work collaboratively with cross-functional teams.

Requirements:

Minimum 5 years of Salesforce CRM experience is required. Change management and project management experience are preferred. The ideal candidate should have a strong understanding of Salesforce platform out-of-the-box functionality and experience working in a team-oriented, collaborative environment.