
Future-Focused Growth Strategist
3 days ago
As a Business Development Professional, you will play a pivotal role in driving the successful deployment of our solution for clients. You will work closely with both client stakeholders and internal teams to understand business objectives, design tailored implementation strategies, and drive end-to-end execution.
Key Responsibilities:- Develop and maintain strong relationships with key stakeholders to foster long-term partnerships. Understand client objectives and align them with our product solutions to drive their success.
- Prepare detailed business requirement documents (BRDs) for implementation by working closely with clients and pre-sales teams to detail the solutioning and explain process and system workflow and exception scenarios.
- Serve as a trusted advisor, proactively addressing client needs and ensuring adoption of new features, services, and solutions. Regularly review account performance metrics and KPIs to ensure client goals are met.
- Drive implementation projects for clients by collaboratively working with client, pre-sales team, and product team. Lead efforts to drive project management best practices to ensure timely delivery with agreed resources and scope monitoring.
- Leverage data to provide actionable insights to customers. Monitor and report on key metrics such as product adoption, engagement levels, and churn risk. Suggest improvements or changes based on analysis.
- Provide clients with training and resources to ensure they understand and can fully utilize the product. Develop customized learning paths and onboarding plans to accelerate time-to-value.
- Good first principle thinker.
- Understanding of supply chain principles and operations in detail.
- Bachelor's degree in Business, Marketing, Sales, or a related field. Master's degree is a plus.
- 5+ years of experience in customer success, account management, or consulting roles within a Supply Chain, SaaS, or tech-driven company.
- Experience in managing projects and working in a collaborative environment.
- Ability to work independently and manage time effectively.
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