Customer Success Manager

2 days ago


Kota, Rajasthan, India beBeeCybersecurity Full time ₹ 10,00,000 - ₹ 20,00,000

Job Overview

This is a high-level customer success management role that requires a proven track record of driving customer success and exceeding performance targets.

Key Responsibilities:

  • Serve as the primary contact for technical questions or escalations, collaborating with internal teams to deliver effective solutions.
  • Help customers develop customized success plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
  • Collaborate with account management teams to secure contract renewals and drive business growth.
  • Identify opportunities for expanding usage across the customer's organization and lead pilot results presentations.

Requirements:

  • Minimum 5 years of experience in customer success/project management with a strong track record of success.
  • Technical experience in cybersecurity with good analytical and project management skills.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.

What We Offer:

  • A dynamic work environment with opportunities for growth and development.
  • A collaborative team culture that values innovation and teamwork.
  • Competitive compensation and benefits package.


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