BPO Recruitment Team Leader

4 days ago


Mumbai, Maharashtra, India Cyfuture Full time

Company Overview

Cyfuture India Pvt Ltd. is a leading provider of business process outsourcing services with a strong presence in the industry.

Salary and Benefits

The successful candidate can expect a salary range of ₹15 lakhs to ₹25 lakhs per annum, depending on experience, along with a comprehensive benefits package including medical insurance and employee-friendly compensation structure.

Job Description

We are seeking an experienced BPO Recruitment Team Leader to join our team in Mahape, Mumbai. As a key member of our recruitment team, you will be responsible for managing the recruitment process, developing search strategies, and leading onboard new hires.

Key Responsibilities:

  • Manage the recruitment process, including initial assessments, interviews, and offers
  • Develop and execute comprehensive search strategies to recruit employees across levels and from respective candidate pools
  • Manage key ratios of TAT Joining Ratio, Referral contribution, and infant attrition
  • Maintain strong candidate engagement during pre-boarding to minimize pre-joining attrition
  • Work with business leaders to determine current and future staffing needs
  • Leverage social media, job boards, Internet, and other sourcing means for available vacancies
  • Strengthen relationships with third-party recruitment agencies to ensure their full support to meet hiring needs
  • Create weekly/monthly reports to accurately reflect talent plan, status, and other reports

Required Skills and Qualifications:

To be successful in this role, you should have:

  • 2-8 years of BPO recruitment experience both domestic and international process pan India
  • Strong BPO hiring experience - Bulk hiring, mass recruitment, walk-ins, campus hiring
  • Good network with FOC consultants, training institutes, campuses, NGOs, and Govt.-run programs
  • Strong exposure to social networking and data mapping through job portals, LinkedIn, Google, Facebook, etc.
  • Dynamic, confident, good communication skills
  • Solid understanding of sourcing techniques, usage of job boards/portals

Benefits and Perks:

  • A unique opportunity to join a collaborative work environment in a hyper-growth context
  • The chance to grow your professional and technical skills, with real room for career progression
  • A modern office in a central location in Mumbai
  • Medical Insurance by the company
  • An employee-friendly compensation structure that includes tax-saving components where the employee can save tax


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