Senior Support Specialist for FICC and EQD Applications
1 week ago
Job Summary
We are seeking a highly skilled Senior Support Specialist for FICC and EQD Applications to join our team at The Career Works Limited. As a key member of our support team, you will be responsible for providing functional support on Calypso and other in-house systems to users.
Key Responsibilities
- Provide technical support and troubleshooting for Calypso and other in-house systems
- Maintain accurate documentation on operational procedures and technical environment configuration
- Manage change requests from development and infrastructure teams and other configuration changes
- Escalate and manage incidents effectively
- Configure system monitoring rules and respond to monitoring alerts
- Participate in BCP drills and contribute to IT security and audit reviews
- Lead projects related to new system and server deployment
Requirements
- 6-12 years of experience in system support of Calypso or similar systems for Equity Derivatives or FICC products in a Front or Middle Office environment
- Good knowledge of SQL
- Proficiency in Windows and Linux server commands and shell scripts
- Good understanding of server and network infrastructure
- Proven problem-solving and analytical skills
- Good communication skills
- Strong attention to detail
- Able to work under pressure
- Willing to work on shifts and take turns to work on weekends
About The Career Works Limited
The Career Works Limited is a leading recruitment agency specializing in the financial industry. We are committed to providing exceptional service and support to our clients and candidates.
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