Senior Support Specialist for FICC and EQD Applications

1 week ago


Pune, Maharashtra, India The Career Works Limited Full time

Job Summary

We are seeking a highly skilled Senior Support Specialist for FICC and EQD Applications to join our team at The Career Works Limited. As a key member of our support team, you will be responsible for providing functional support on Calypso and other in-house systems to users.

Key Responsibilities

  • Provide technical support and troubleshooting for Calypso and other in-house systems
  • Maintain accurate documentation on operational procedures and technical environment configuration
  • Manage change requests from development and infrastructure teams and other configuration changes
  • Escalate and manage incidents effectively
  • Configure system monitoring rules and respond to monitoring alerts
  • Participate in BCP drills and contribute to IT security and audit reviews
  • Lead projects related to new system and server deployment

Requirements

  • 6-12 years of experience in system support of Calypso or similar systems for Equity Derivatives or FICC products in a Front or Middle Office environment
  • Good knowledge of SQL
  • Proficiency in Windows and Linux server commands and shell scripts
  • Good understanding of server and network infrastructure
  • Proven problem-solving and analytical skills
  • Good communication skills
  • Strong attention to detail
  • Able to work under pressure
  • Willing to work on shifts and take turns to work on weekends

About The Career Works Limited

The Career Works Limited is a leading recruitment agency specializing in the financial industry. We are committed to providing exceptional service and support to our clients and candidates.



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