Senior Application Specialist
3 days ago
Job Description:
F337 Deutsche India Private Limited, Pune Branch is seeking a skilled Senior Application Specialist to join our team. As a key member of our Service Operations team, you will be responsible for providing expert-level support for complex applications and infrastructure domains.
Key Responsibilities:
- Manage and mentor Service Operations teams to ensure optimal service levels are met.
- Develop and implement best practices for incident and problem management.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Provide technical leadership and guidance to junior team members.
- Maintain a thorough understanding of interface technologies and communication protocols.
Requirements:
- Extensive experience in Service Operations, with a focus on application and infrastructure support.
- Strong knowledge of ITIL best practices and industry standards.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
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