Cloud Support Specialist
1 month ago
About the Role:
We are seeking a skilled Cloud Support Specialist to join our team. As a Cloud Support Specialist, you will be responsible for providing technical support and assistance to our global clients whose infrastructure is hosted on public cloud platforms. Your primary focus will be on troubleshooting performance issues, user management, and monthly patching of servers.
Key Responsibilities:
- Provide technical support and assistance to clients on cloud-related issues
- Troubleshoot performance issues and identify root causes
- Manage user access and permissions on cloud platforms
- Perform monthly patching of servers to ensure security and stability
Requirements:
- 5-7 years of experience in designing, developing, and implementing cloud solutions on AWS platforms
- Good experience in Windows Server administration
- Knowledge and experience with SQL Server Database technologies, Windows security, and load-balanced applications
- Experience with automation tools like PowerShell or Python
What We Offer:
- A challenging and rewarding role with opportunities for growth and development
- A collaborative and dynamic work environment
- A competitive salary and benefits package
How to Apply:
If you are a motivated and experienced Cloud Support Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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