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Senior Cloud Engineer and Support Specialist

1 month ago


Pune, Maharashtra, India Workday India Private Limited Full time
About the Role

We are seeking a highly skilled Cloud Engineer and Support Specialist to join our team at Workday India Private Limited. As a key member of our cloud infrastructure team, you will be responsible for designing, implementing, and maintaining our cloud infrastructure on AWS.

Key Responsibilities:
  • Design and implement cloud infrastructure on AWS, including Windows servers on EC2, RDS, S3 buckets, and Secrets management service.
  • Onboard internal organizations onto Tricentis tools, ensuring they can leverage these tools for their test automation needs.
  • Define upgrade and maintenance approaches, and perform necessary upgrades and migrations.
  • Debug, diagnose, and resolve tools issues reported by QA teams, working closely with Tricentis support, internal Security, Infra, and Network teams.
  • Manage users, projects, and test portfolios using Tosca Server and Tosca Commander.
  • Conduct regular reviews and maintenance of the test portfolio to ensure adherence to best practices.
  • Integrate Tricentis Tosca with qTest and third-party tools.
  • Collaborate effectively with global cross-functional teams and stakeholders.
About You

We are looking for a highly experienced Cloud Engineer and Support Specialist with a strong background in cloud infrastructure, automation, and DevOps. You should have:

  • 10+ years of experience as an Application Administrator and Support engineer, and 3+ years on Tricentis tools (Tosca, qTest, and Neoload).
  • 5+ years of experience with Microsoft Windows servers Administration on AWS-EC2 (Windows administration, Event viewer, proficient with Windows services, Networking, file systems, RDP, and troubleshooting issues).
  • Certification as a Test automation architect for Tricentis Tosca.
  • 5+ years of experience with AWS cloud.
  • 5+ years of scripting experience with Python, C#, or Java.
  • Proficiency with administering SaaS services and on-prem deployments.
  • Customer centricity and resolving issues complying with pre-defined SLAs.
  • Experience with REST Web Services and Postman.

We offer a dynamic and collaborative environment where you can grow professionally and take on exciting challenges. If you are ready to take on this role and contribute to our team's success, we want to hear from you.