
Real-Time Monitoring Specialist
2 days ago
We are seeking a diligent Monitoring Analyst to join our team. This role will involve monitoring servers, networks, and applications using various tools.
The ideal candidate should have hands-on experience in monitoring tools and ticketing systems, with excellent communication skills and the ability to follow standard operating procedures.
We offer competitive benefits, including exposure to IT infrastructure, opportunities for career growth, and a collaborative work environment.
In this role, you will be responsible for performing real-time monitoring of servers, network devices, applications, jobs, and services. You will also identify, acknowledge, and log alerts, events, and anomalies.
Key Responsibilities:
- Server, Network, and Application Monitoring
- Incident Management
- Basic Health Checks and Validations
- ITSM Tool Management
- Triage and Documentation
- Communication and Escalation
- Monitoring Dashboard Maintenance
- Shift Handover and Review
Requirements:
- Hands-on experience in monitoring tools and ticketing systems
- Good communication skills and ability to follow SOPs
- Ability to work 24*7 rotational shifts including weekends and holidays
- Strong attention to details and sense of urgency
- Meticulous and able to work independently and meet tight deadlines
Benefits:
- Competitive compensation package
- Opportunities for career growth and professional development
- A collaborative and dynamic work environment
How to Apply:
Please submit your application by [insert deadline]. We look forward to hearing from you
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